Santa Marina Beach Hotel Gazi, Gazi

The hotel rooms were small and very dated in decor, looking like it had been closed for weeks, damp, and dirty, although they were cleared daily. On the bright side, they offered a double bed and a normal extra bed. The service was a mix of polite effectiveness and rudeness, lacking professionalism compared to other hotels. The location was just fine, taking guests to Santa Marina Beach at Chania, perfect for kids and overlooking the pool, albeit not far from the city center. The facilities were not commented on but seemed to be satisfactory.

I was quite disappointed with my stay at the hotel. The rooms looked like they had been closed for weeks, they were damp and dirty. However, the location was perfect for kids, sea-urchins free, overlooking the pool. The service was horrible, with rude and almost aggressive staff. The dining didn't meet expectations.

The hotel offered a mixed experience with clean and comfortable rooms featuring a gorgeous view but showing signs of neglect. The service was inconsistent, ranging from supervising daily to instances of rudeness. The location was convenient, albeit with some drawbacks, and the dining experience was unremarkable. Overall, a stay that required some compromises.

The hotel's rooms were a mixed experience with some downsides like being damp and dirty while having an excellent view. The service, although kind, lacked professionalism in comparison to other establishments. The location was convenient for beach access but not ideal for multilingual guests. The dining experience was minimal with just baguettes available.

The hotel had a few drawbacks, like the rooms being damp and dirty, and service being somewhat rude. However, the location was nice with sea-urchins free beaches. The dining was satisfactory, but facilities were lacking.